cases | Caroline Portfólio

Explore my Design Portfolio

Innovative Projects That Drive Results

Explore a curated selection of key projects I’ve contributed to as a Service Designer, showcasing my expertise in creating impactful, user-centered solutions across various industries. These projects highlight my experience in transforming complex processes into seamless, innovative services.

If you’re interested in learning more about these and 39+ other projects, feel free to contact me. I’d be happy to provide more insights and discuss how I can help elevate your business.

Click & Collect experience

I redesigned Grupo Boticário’s "Click & Collect" service, unifying operations across 2,000+ stores in Brazil. By streamlining systems, improving mobile accessibility for consultants, and enhancing customer satisfaction, this initiative set a new standard for efficiency and scalability in retail.

Credit Union

"Transforming financial experiences."
I reimagined the way a credit union connects with its members, streamlining services and enhancing user experience. The result was a more efficient and user-friendly process that strengthened customer relationships.

Innovation Program

"Fueling entrepreneurial spirit."
In the Acelera Program, I helped employees turn their entrepreneurial ideas into impactful projects, providing the tools and support to foster innovation and drive business growth.

Project Open Finance Brazil

"Simplifying finance through transparency."
I developed strategies for an Open Finance initiative, making complex financial data easy to understand and accessible. This shift empowered users with clear, actionable information.

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Contact

Brazil - Curitiba - Paraná

+55 (41) 999654290

mello.ca94@gmail.com

Behance

Medium